{"id":3097,"date":"2021-04-04T14:52:58","date_gmt":"2021-04-04T14:52:58","guid":{"rendered":"https:\/\/www.ticket-isladelobos.es\/?page_id=3097"},"modified":"2025-06-15T21:34:08","modified_gmt":"2025-06-15T21:34:08","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.ticket-isladelobos.es\/es\/terminos-y-condiciones\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"<h1 class=\"entry-title\">Pol\u00edtica de Cancelaci\u00f3n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Cancellation policy<\/h1>\n<p>&nbsp;<\/p>\n<hr class=\"wp-block-separator\" \/>\n<h3><strong>POL\u00cdTICA DE CANCELACI\u00d3N EST\u00c1NDAR\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong>STANDARD CANCELLATION POLICY<\/h3>\n<p style=\"text-align: left;\">Las condiciones para la cancelaci\u00f3n gratuita var\u00edan seg\u00fan el producto.<\/p>\n<p style=\"text-align: left;\">Si tienes alguna duda, ponte en contacto con nuestro servicio de<\/p>\n<p style=\"text-align: left;\">atenci\u00f3n al cliente.<\/p>\n<p style=\"text-align: left;\">El importe pagado se reembolsar\u00e1 a trav\u00e9s del mismo m\u00e9todo de pago<\/p>\n<p style=\"text-align: left;\">que se emple\u00f3 al realizar la compra. Plazo aproximado entre<\/p>\n<p style=\"text-align: left;\">3 a 15 d\u00edas laborables.<\/p>\n<p style=\"text-align: left;\">La empresa se reserva el derecho de aceptar o rechazar una<\/p>\n<p style=\"text-align: left;\">compra por cualquier motivo, entre algunos:<\/p>\n<ul>\n<li style=\"text-align: left;\">La no disponibilidad de autorizaciones de entradas a la isla de Lobos<\/li>\n<li style=\"text-align: left;\">Error en el precio<\/li>\n<li style=\"text-align: left;\">Descripci\u00f3n o imagen del servicio y\/o actividad<\/li>\n<li style=\"text-align: left;\">Condiciones meteorol\u00f3gicas adversas.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator\" \/>\n<h3><strong>POL\u00cdTICA DE CANCELACI\u00d3N DE LOS SURFCAMPS<\/strong><\/h3>\n<p>Las condiciones para la cancelaci\u00f3n gratuita son <strong>hasta 24 horas<\/strong><\/p>\n<p>antes de la fecha de la llegada.<\/p>\n<p>Dentro de los 24 horas el dep\u00f3sito de la reserva no se reembolsara.<\/p>\n<hr class=\"wp-block-separator\" \/>\n<h3><strong>MODIFICACIONES DE FECHA Y HORA<br \/>\n<\/strong><\/h3>\n<p>La reserva permite cambios de hora y fecha,<\/p>\n<p>sujeto a disponibilidad, a trav\u00e9s de los siguientes<\/p>\n<p>contactos del Tel\/WhatsApp: +34669823217 o <a href=\"https:\/\/www.ticket-isladelobos.es\/es\/contact-us\/\">Formulario de Contacto<\/a><\/p>\n<hr class=\"wp-block-separator\" \/>\n<h3><\/h3>\n<h3><strong>TIEMPO L\u00cdMITE DE EMBARQUE<br \/>\n<\/strong><\/h3>\n<p>Como norma general el pasajero deber\u00e1 encontrarse listo para<\/p>\n<p>el embarque y provisto con su correspondiente documentaci\u00f3n<\/p>\n<p>-confirmaci\u00f3n de reserva o tarjeta de embarque y documentaci\u00f3n personal<\/p>\n<p>&#8211; con una antelaci\u00f3n de unos 20 min. antes de la salida del barco.<\/p>\n<p>La hora l\u00edmite de aceptaci\u00f3n al embarque es de 10 min. antes de la<\/p>\n<p>hora programada de salida del barco. Pasado el tiempo l\u00edmite del embarque,<\/p>\n<p>la reserva de plaza se perder\u00e1 autom\u00e1ticamente, quedando la aceptaci\u00f3n<\/p>\n<p>del embarque sujeto a disponibilidad.<\/p>\n<hr class=\"wp-block-separator\" \/>\n<h3><strong>EN CASO DE NO SHOW<br \/>\n<\/strong><\/h3>\n<p>Sin perjuicio de lo anterior, en caso de por cualquier motivo el titular del<\/p>\n<p>billete no se presenta en la fecha y hora indicada, el billete<\/p>\n<p>se considerar\u00e1 caducado y\u00a0no se tiene derecho a reembolso.<\/p>\n<p>&nbsp;<\/p>\n<hr class=\"wp-block-separator\" \/>\n<h3><strong>CONDICIONES METEOROL\u00d3GICAS ADVERSAS<br \/>\n<\/strong><\/h3>\n<p>En el caso que las salidas del barco haya sido canceladas por mal tiempo,<\/p>\n<p>usted puede\u00a0solicitar el cambio de su billete para otro d\u00eda<\/p>\n<p>o pedir la devoluci\u00f3n de su dinero.<\/p>\n<h3>LA EMPRESA SE RESERVA EL DERECHO<\/h3>\n<h3>DE CAMBIO EL MODELO DE EMBARCACI\u00d3N<\/h3>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Cancelaci\u00f3n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Cancellation policy &nbsp; POL\u00cdTICA DE CANCELACI\u00d3N EST\u00c1NDAR\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0STANDARD CANCELLATION POLICY Las condiciones para la cancelaci\u00f3n gratuita var\u00edan seg\u00fan el producto.<\/p>\n<div class=\"padding-top text-center\"><a href=\"https:\/\/www.ticket-isladelobos.es\/es\/terminos-y-condiciones\/\" class=\"atbtn atbtn--medium atbtn--rounded atbtn--transparent\">Lee Mas<i class=\"atbtn__icon atbtn__icon--right fa fa-long-arrow-right\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3097","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancellation policy - \u2705Isla de Lobos Fuerteventura Tickets Ferry WaterTaxi Excursiones Reservas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ticket-isladelobos.es\/es\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation policy - \u2705Isla de Lobos Fuerteventura Tickets Ferry WaterTaxi Excursiones Reservas\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Cancelaci\u00f3n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Cancellation policy &nbsp; 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